Faq

We are able to accommodate food allergies and dietary requirements (such as lactose intolerance and coeliac disease). However, we cannot guarantee the complete absence of cross-contamination.

We kindly ask guests to inform us of any allergies at the time of booking. Please note that, in order to accommodate certain dietary requirements, some modifications to the dishes featured on the menu may be necessary.

The property offers complimentary Wi-Fi access throughout the premises.

We offer dedicated on-site parking within the property for the convenience of our guests.

We are delighted to welcome small to medium-sized four-legged companions (up to 10 kg), subject to prior notice. This allows us to ensure suitable accommodation while respecting the comfort and tranquillity of all our guests.

We are delighted to welcome our youngest guests. However, we kindly ask for your cooperation in informing us of the number of children in your party at the time of booking, as well as whether a high chair will be required.

La Ginestra in Fiore is open for breakfast, lunch, aperitifs and dinner, and provides the perfect setting for your special events. During the summer season, we also offer wellness experiences including yoga sessions and relaxing massages. Guests can enjoy two heated whirlpool hot tubs nestled within the greenery, boasting breathtaking views over the surrounding landscape.

Towels are provided as part of the whirlpool experience. Please note that slippers are not included, and we recommend bringing your own for added comfort.

Yoga mats are not provided. We kindly ask guests to bring their own mat for the session.

Unfortunately, we do not offer dedicated vegan menus. However, we are pleased to provide a selection of vegetarian alternatives.

Our restaurant offers an à la carte menu featuring both meat and seafood dishes, as well as two tasting menus: one dedicated to meat and one to seafood. You can view our menu at the following link: click here.

Yes, the restaurant is fully accessible to guests with reduced mobility and wheelchair users.

We do not have dedicated outdoor play equipment for children; however, the property is surrounded by a large garden where families can enjoy the open space and natural surroundings.

If you have a voucher or a Gift Box, simply enter the voucher code in the Notes section when making your reservation. This will allow us to process and redeem your experience correctly.

Yes, we have a dedicated parking lot inside the Ginestra in Fiore property.

The property offers complimentary Wi-Fi access throughout the premises.

Our rooms are available every day from April to October. During the winter season, they are available from Thursday to Sunday.

Yes, breakfast is included. At La Ginestra in Fiore, breakfast is a true moment of relaxation and indulgence. It includes a welcome basket with croissants, mini pain au chocolat and homemade bread, served alongside a selection of spreads, homemade butter and freshly brewed moka coffee.

Afterwards, guests are welcome to order from or help themselves to our extensive buffet selection of sweet and savoury delights, ranging from freshly made pancakes to scrambled eggs and crispy bacon.

Check-in is available from 2:30 pm to 10:00 pm.

Check-out must be completed by 11:00 am.

To confirm your reservation, a 30% deposit of the total booking value is required. The deposit can be paid by bank transfer or credit card within 7 days of receiving our WhatsApp message containing all the payment details.

If the reservation is cancelled after the deposit has been paid, the full deposit amount will be retained and is non-refundable.

To avoid losing the full deposit amount, you may purchase our Holiday Protection Package for €50.00. With this option, should you need to cancel your reservation after paying the deposit and more than 7 days before your arrival, you will be entitled to recover the full deposit amount.

If you have purchased the Holiday Protection Package and cancel your reservation within 7 days of your arrival date, the full deposit amount will still be retained and is non-refundable.

To avoid losing the full deposit amount in the event of cancellation, you may purchase our Holiday Protection Package for €50.00.

With this option, if you need to cancel your reservation after paying the deposit and more than 7 days before your arrival date, you will be entitled to recover the full deposit amount already paid. Please note that cancellations made within 7 days of arrival are not covered by the package.

If you have purchased the Holiday Protection Package and cancel your reservation within 7 days of your arrival date, the full deposit amount will be retained and is non-refundable.

The property features two whirlpool hot tubs nestled within our Mediterranean garden, Theia Garden: included in the price from 11 to 16, for a fee from 8 to 11 in combination with breakfast and from 16 to 19 in combination with the aperitif. The whirlpool hot tubs are available from June to September, weather permitting, and must be reserved either at reception or via WhatsApp.

Every Sunday morning, from June to September, we host yoga sessions from 8:00 am to 9:00 am in our Mediterranean garden, Theia Garden. Reservations can be made at reception or via WhatsApp.

Every Sunday morning, from June to September, we offer relaxing massage treatments from 10:00 am onwards in our Mediterranean garden, Theia Garden. Reservations can be made at reception or via WhatsApp.

The property is located approximately 7 minutes by car from the sea. The beach can also be reached on foot via a scenic walk of around 45 minutes, allowing guests to enjoy the natural beauty of the Conero along the way.

The closest beaches are undoubtedly those of Sirolo, particularly San Michele Beach, Sassi Neri Beach and Urbani Beach. San Michele Beach is especially popular, as we have a partnership with the beach facilities there and it is served by the local shuttle service. All three beaches can be reached either by the free shuttle buses or by parking in Sirolo and walking down to the beach via a scenic route of approximately 15 minutes.

In Numana, we recommend Spiaggiola Beach and Frate Beach, both easily reached by car by parking near Numana Harbour. They are located approximately 10 minutes from the property. If you wish to explore further north, we also recommend Portonovo Beach in Ancona, one of the most beautiful bays on the Adriatic coast. It can be reached by car and is approximately 15 minutes from the property.

Yes, the property enjoys a strategic location for a variety of walks and hikes, suitable for different levels of experience. Among the most unmissable routes are the trails leading to Passo del Lupo and Belvedere Sud, both renowned for their spectacular panoramic views over the Conero coastline.

For more information, maps and route recommendations, please ask at reception or contact us via WhatsApp.

From June to September, the property offers access to the municipal shuttle service, which is included in your stay. The shuttle takes guests directly to San Michele Beach, where we have a partnership with the beach establishment Da Roberto.

Shuttle departure times 9:00 am 10:00 am 11:00 am Return times: 4:00 pm 5:00 pm6:00 pm

For further information, please contact reception or message us via WhatsApp.

Yes, we have a partnership with Da Roberto Beach Club, located on San Michele Beach. The beach can be reached using the shuttle service departing directly from our property during the summer season, or by car, parking in the centre of Sirolo and continuing on foot along the scenic path leading to the beach.

The structure has an excellent restaurant, which is open from Tuesday to Sunday for aperitifs and dinners, and on Saturday and Sunday also for lunch. To book, you can visit the reception or write to us on WhatsApp.